Alchera had 2 months from January to March to improve the pre-existing system before the official service launch to Sonoma County.
The most important points that we considered for improvement were to :
1. Lower the burden when dealing with large sever traffic
2. Improve the UX for finding previous fire detections, and
3. Mobile optimization
Lowering the Server Traffic and Improving UX
One issue was that there wasn’t any sorting/filtering function for the system before. Ever since the cameras were first connected, the log record of previous detections accumulated for more than a year, and therefore could be scrolled infinetly. This put a burden on the server that manages the data and could be seen as a burden from the user’s perspective as well. Since the system is now open to the public, it was essential to reduce the burden on the server to withstand the traffic.
So, we grouped logs of the last 72 hours in the Recent tab, and logs before that are grouped in the History tab. A date function has been added so that the logs can be searched by setting a period using a calendar. The added advantage is that you do not have to send a lot of data in the default state, and you can sort the log only for the dates you are interested in.
PC UI vs. Mobile Optimized UI